Frequently Asked Questions

We are loyal supporters of creative freedom and individualism! Please contact us directly via private message with any ideas that you have! Creating the ideal neon sign for your room/home/business is no less important to us than it is to our customers. You are more than welcome to send examples of pictures and neon signs drawings.

If you have a specific font you’ve set your eyes on, we would be more than happy to try and apply it to your custom led neon sign.

To speak with our team please contact us via private message and we will respond as soon as possible!

Typically, high-quality LED Neon signs like ours have an average life expectancy from 50,000 to 100,000 hours if they are being properly taken care of.

In your package, you will find:

• A unique neon-style LED Neon sign
• Heavy-Duty steel brackets to ensures secure and stable wall mounting.
• 12V transformer for regular outlets or go for USB Type-A option – perfect for your computer,socket or power bank. It's all about what suits you best!

Yes, you can easily install your neon-styled décor piece all by yourself. All you need to do is use the stainless-steel mounting brackets that are included in your purchase.

When it comes to hanging your LED Neon Sign, we've made it easy for you. Each sign is thoughtfully designed with pre-drilled holes in the clear acrylic backing, accompanied by all the necessary hardware for seamless mounting in a location of your choosing.

Absolutely not. Our runescape LED Neon signs are completely noiseless. However, it is important to note that electric neon transformers output a very high frequency and the high-pitched resonance could possibly be detectable to some ears, but most likely not to others.

All our signs are made with LED Neon strips, so they have a very low voltage – no more than 12 volts. Because of this, the LED Neon lights will produce minimal heat, even if your sign is plugged in for weeks.

Absolutely! Safety is our top priority. Our LED Neon signs operate at a low voltage, which makes them safe for use in homes or businesses. They are cool to touch, have a low risk of overheating, and are energy-efficient. 

We highly recommend cleaning your LED Neon sign once every month to keep it looking great and new. The procedure is easy to follow and looks like this: First, unplug it. Then, you can use a vacuum with a brush attachment to remove any filth and dust. After that, wipe down the tubes with a soft cloth. You can also use anammonia-based cleaner and simply wipe down the tubes. Next, wipe out the ammonia-based cleaner with a little bit of water. Finally, turn your LED Neon sign on again.

While the LEDs are securely enclosed and the board itself won’t suffer from being outside, we recommend only using our LED Neon signs indoors, to ensure maximum longevity and consistent quality.

While our LED Neon signs are designed for indoor use and are not waterproof, they can withstand a certain degree of humidity. However, it's not recommended to use them in highly damp environments or expose them to water directly. 

The time it will take for the orders to be processed and shipped can vary strongly since our products are custom-made according to our client's individual preferences. Placing an order would require a personal conversation via email with our team where the details would be discussed. After coming to an agreement and a completed transaction you would get an email with your shipment details and a unique tracking number to be able to trace the package. Note: usually it takes 2-3 weeks for the package to arrive, 3-7 days if choosing express shipping.

When purchasing one of our LED signs on prints, you have 2 weeks to inquire about a refund if anything is wrong with your purchase. (It’s a good idea to have an opening/unboxing video as evidence). After the 2 weeks have passed, we offer a 12 month warranty for your LED sign, as we stand behind our product. As for the glowing paintings, every case requires it’s own share of discretion, but usually we do not offer refunds as the paintings are one of a kind.

Traditional neon signs are made with neon gas-filled glass tubes, while LED Neon signs use flexible LED light strips. LED Neon signs are more energy-efficient, durable, and safer than traditional neon signs.

We strictly adhere to a limited edition model for all our products. For each design, whether it's an LED Neon sign, poster, or print, we only produce 100 units. Once these are sold, they won't be reproduced, making each item a rare and exclusive piece of RuneScape memorabilia.

No worries! Our Runescape Neon LED Signs come with an acrylic stand (or holder), allowing you to place your LED sign on your gaming desk, cupboard, speakers, or any flat surface.

That is completely true! Each and every one of our OSRS painting designs are made in-house and painstakingly crafted by hand. You won’t find these Old School Runescape designs anywhere else, so you’re quite literally getting a one-of-a-kind piece of Runescape art.

Yes, you can order a custom painting from us. We offer a customer service to order custom art with your own design or idea. You can choose the size, shape, color, and theme of your painting, and we will create it for you with our glow in the dark paint. You can also send us a photo or an image that you want us to turn into a glow in the dark painting. To order a custom painting, please fill out our custom order form and we will get back to you with a quote and a preview of your painting.

It comes from something called phosphorescent pigments mixed into the paint of your OSRS Painting. These pigments absorb light when exposed to it and then release it slowly in the dark, creating the glowing efect. nlight or simply use the included UV flashlight. The used paint is durable and prepped for use, so no need to worry about it losing the shine!

You can charge your glow in the dark art by exposing it to any light source for a few minutes. The best light sources are those that emit ultraviolet or blue light, such as black lights, LED lights, fluorescent lights, etc. You can also use natural light or sunlight. Avoid using incandescent or halogen lights, as they may not provide enough energy for your art to glow.

Depending on how it's charged and the type of light source, the glow can keep up for as long as 12 hours. To get the best shine, put the OSRS artwork where it gets a lot of sunlight during the day. That way, it'll be all set to light up your evening.

Absolutely! Just like our OSRS paintings that light up when it gets dark, our Runescape Prints do the same! They're pretty cool and will definitely give your room a fun vibe when the lights are out.

Absolutely! We prioritize the safety of our customers. The phosphorescent dye we use in our paintings is certified non-toxic and adheres to all safety standards. You can confidently display our paintings in any living space without concerns about harmful chemicals.

We use high-quality phosphors that are made of strontium aluminate, which is a type of material that can produce a brighter and longer-lasting glow than the traditional zinc sulfide. Strontium aluminate is also non-toxic, eco-friendly, and durable.

1. Glow in the dark print on canvas.
2. Free UV flashlight

The time it will take for the orders to be processed and shipped can vary strongly since our products are custom-made according to our client's individual preferences. Placing an order would require a personal conversation via email with our team where the details would be discussed. After coming to an agreement and a completed transaction you would get an email with your shipment details and a unique tracking number to be able to trace the package. Note: usually it takes 2-3 weeks for the package to arrive, 3-7 days if choosing express shipping.

When purchasing one of our LED signs on prints, you have 2 weeks to inquire about a refund if anything is wrong with your purchase. (It’s a good idea to have an opening/unboxing video as evidence). After the 2 weeks have passed, we offer a 12 month warranty for your LED sign, as we stand behind our product. As for the glowing paintings, every case requires it’s own share of discretion, but usually we do not offer refunds as the paintings are one of a kind.

We strictly adhere to a limited edition model for all our products. For each design, whether it's an LED sign, poster, or print, we only produce 100 units. Once these are sold, they won't be reproduced, making each item a rare and exclusive piece of RuneScape memorabilia.